Free ACT! Needs Assessment

In business, the easy stuff gets done and the hard stuff get delayed (often forever). First Plan can help your company get more value from ACT! software by making your highest value customer acquisition and retention efforts faster and easier.
ACT! can help your team share vital customer information, sell more effectively and stay in [...]

ACT 2010 Released!

In a down economy, it’s tempting to “wait it out,” but have you considered the cost of doing nothing? New tools in ACT! by Sage 2010 help you focus on the most promising customers, saving you time and money spent sifting through leads.
With the newly designed ACT! 2010, take advantage of the latest social media [...]

CRM Project Management – Implement What?

The Challenge
“IT must be considered that there is nothing more difficult to carry out, nor more doubtful of success, nor more dangerous to handle than to initiate a new order of things” – Niccolo Machiavelli 1469
Three of the most common pitfalls when implementing CRM software are:
1. No vision of the potential gains.
Put the question to Orville [...]